Question 1

What is a dedicated server?

Accepted Answer

A dedicated server gives you the entire physical machine — every CPU core, every gigabyte of RAM, all the storage and network bandwidth — with no other tenants. Best for high-load workloads where consistency matters: large game-server populations, busy SaaS deployments, or anything that can't tolerate noisy neighbours.

Question 2

How is a dedicated server different from a VPS?

Accepted Answer

A VPS is a virtualised slice of a shared physical machine. A dedicated server is the whole machine. You get the same hardware exclusively, with no virtualisation overhead and no possibility of resource contention. Pricing reflects the difference.

Question 3

How quickly is my dedicated server delivered?

Accepted Answer

Pre-provisioned dedicated servers are configured, tested and waiting — credentials are emailed within minutes of payment. Custom configurations or out-of-stock SKUs are typically delivered within 24 hours.

Question 4

Is DDoS protection included?

Accepted Answer

Yes. Every dedicated server sits behind VibeSHIELD with multi-Tbps mitigation capacity and game-aware filters. No extra cost, no per-Gbps charges.

Question 5

Can I install a custom OS?

Accepted Answer

Yes. We support Windows Server, Debian, Ubuntu and other Linux distributions out of the box. Custom OS images can be installed via IPMI on request — get in touch with support.

Question 6

Can I upgrade or downgrade later?

Accepted Answer

Yes. Move to a larger plan at any time from the dashboard. We'll migrate your data with minimal downtime, or coordinate a window if you need a hardware swap.

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